Zenergyx Fix Inc.
www.zenergyx.ca
100% Canadian-Owned
Effective Date: June 13, 2025
At Zenergyx, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains the types of information we collect, how we use it, and your rights when interacting with our website or purchasing our products.
1. What We Collect
When you use our website or make a purchase, we may collect personal details such as your name, email address, phone number, shipping and billing information, and payment details. We also track your order history, including which products you’ve purchased. In addition, we collect device and usage data, such as your IP address, browser type, and how you navigate our site. If you sign up for our newsletter, participate in promotions, or provide feedback, we collect your marketing preferences as well.
2. How We Use Your Information
We use the information you provide to fulfill and deliver your orders, communicate with you about purchases, provide customer support, and send you promotional updates when you’ve given consent. Your data helps us improve our website, services, and overall customer experience. We also ensure that our practices align with Canadian privacy laws and FDA standards where applicable.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business. This includes payment processors for handling transactions, shipping companies for delivering your order, and email platforms for sending order updates and newsletters. If legally required, we may also disclose information to authorities.
4. Your Privacy Rights
As a Canadian customer, you have the right to access or update your personal information, unsubscribe from marketing emails at any time, and request the deletion of your data—unless we are legally required to retain it. To exercise any of these rights, you can contact us directly at [email protected].
5. How We Keep Your Info Safe
We take data security seriously. Your information is protected through secure servers, data encryption, and limited access protocols. These measures help prevent unauthorized access, misuse, or disclosure of your personal data.
6. Cookies
Our website uses cookies to enhance your experience, remember your preferences, and analyze traffic patterns. You can manage or disable cookies at any time by adjusting your browser settings.
7. For Adults Only
Our products are intended for adults. We do not knowingly collect or store personal data from children under the age of 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website along with a new effective date, so you can stay informed about how your data is being handled.
9. Contact Us
If you have any questions about this policy or need assistance with your information, we’re here to help. You can reach us by email at [email protected] or visit our website at www.zenergyx.ca.
